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- Can I pay for my cleaning in cash? You are only able to pay through our app/website. The only exception for cash transactions is when booking Specialised Cleaning, where cash, cheque or bank transfer is possible.
- Invoice You can find the invoice of your completed services under “Past Bookings” in the HomeHelpy app.
- Rectification of issues Within 24 hours after the job was completed, with appropriate evidence, customers can raise the issue to us via the Help Centre in the HomeHelpy app or portal. Our friendly customer service staff...
- How It Works Service booking through HomeHelpy app or portal -> Payment -> Await Service -> Service commencement -> Service ends -> HomeHelper evaluation
- My air conditioner has not been cleaned for the last 9 years. Can your HomeHelper still carry out his job as per normal? We do not recommend any cleaning or maintenance to be done. Any appliance over 8 years is recommended for replacement as there will be significant ageing of internal parts within the appliance. Your...
