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- Can I pay for my cleaning in cash? You are only able to pay through our app/website. The only exception for cash transactions is when booking Specialised Cleaning, where cash, cheque or bank transfer is possible.
- Rectification of issues Within 24 hours after the job was completed, with appropriate evidence, customers can raise the issue to us via the Help Centre in the HomeHelpy app or portal. Our friendly customer service staff...
- How do I view my past and upcoming bookings? You can view your past and upcoming bookings under “Bookings” in the HomeHelpy app/website.
- How It Works Service booking through HomeHelpy app or portal -> Payment -> Await Service -> Service commencement -> Service ends -> HomeHelper evaluation
- Can you provide spare parts and repair service for my air conditioner? We are sorry as we do not provide such services at the moment.
